Provides email deliverability support and strategic consulting to customers, troubleshooting issues and optimizing email sending practices.

Provides technical support and product guidance to law firm clients via phone and email, troubleshooting issues and ensuring successful platform adoption.

Virtual assistant handles credit repair client onboarding, documentation collection, status tracking, and administrative workflow support for a growing client base.

Guides enterprise customers through onboarding, implementation, and adoption of security compliance solutions while monitoring account health and driving retention.

Provides email deliverability consulting and technical support to customers, troubleshooting issues and recommending best practices to optimize their email programs on the Braze platform.

Answer client questions, provide technical troubleshooting, and teach product functionality via phone and email to ensure customer success.

Verifies employment, education, licenses, and references for pre-employment screening by contacting employers, schools, and databases via phone, email, and fax.

Manages customer experience and satisfaction for an employee benefits platform, working with employers and employees to ensure successful platform adoption and outcomes.

Manages knowledge base and help center content, ensuring customer documentation is organized, accurate, and accessible.

Engages with customers in LATAM region on anti-piracy matters, addressing concerns and managing customer interactions.

Provides notary support services, assisting with document authentication and notarization processes for clients.

Manages inbound customer calls for an AI-powered HVAC/plumbing/electrical platform, resolving inquiries and troubleshooting issues while maintaining service excellence.

Intern investigates production issues, handles incident triage, and builds support tooling to keep the payments platform running smoothly.

Diagnoses and resolves technical hardware/software issues for 3D printing customers across EMEA, managing escalations and providing technical training.

Diagnose and resolve technical issues for Formlabs 3D printing customers across EMEA, support resellers, and educate users on product functionality.

Provides technical support and customer education for Formlabs 3D printing systems, diagnosing hardware/firmware issues and managing escalations for EMEA region customers.

Application Support intern investigates production issues, handles incident triage, and builds tooling to improve platform reliability and team efficiency.

Intern investigates production issues, handles incident tickets, and builds tooling to improve platform reliability and support team efficiency.

Provides advanced network support and troubleshooting for routing and switching infrastructure with CCIE-level expertise.

Manages customer onboarding, provides ongoing support, and coordinates between teams to ensure property listing customers succeed with the software platform.